Cloud, platform & SRE
Cloud cost and cloud reliability are the same conversation. Both are consequences of architecture decisions made long before the invoice arrives.
Launch model
Core + specialist bench
Boundary
24×7 platform operations are partner-enabled at launch.
Accountable principal
Sim Cuthbert
When to engage
Four observable triggers.
- 01Cloud spend grows faster than workload.
- 02Reliability incidents repeat with no structural fix.
- 03Environments are built by hand and cannot be recreated.
- 04Observability exists per-team, not per-service.
What we deliver
Modules, artefacts and ownership.
Client inputs, dependencies and the operating owner are agreed before the first sprint, not discovered during it.
- Landing zones and migration
- Infrastructure as code and containers
- DevSecOps pipelines
- FinOps and cost engineering
- Observability and reliability practice
Ways to begin
Fixed scope, stated exclusions.
Proof
Programme intelligence for a national broadband rollout
A programme data platform with an explicit KPI contract, reconciled site status model, governed pipelines and an executive intelligence layer with alerting.
Delivered by our principal while at a national delivery organisation.
Read the full outcomeRisk and assurance
Security, privacy, AI assurance, accessibility, data quality and human oversight are tested as acceptance criteria on this practice — not appended as a closing report.
- Standards
- WCAG 2.2 AA, Essential Eight and ISM mapping where in scope.
- Data residency
- Australian by default; offshore processing named and approved in writing.
- Support boundary
- 24×7 platform operations are partner-enabled at launch.
- Response standard
- Principal response within one business day, AWST.