AI & ML engineering
An AI system without an evaluation harness is a demo. We treat evaluation, drift monitoring and human oversight as first-class deliverables, not a later phase.
Launch model
Core
Boundary
We do not present autonomous decisioning without a human control point.
Accountable principal
Sim Cuthbert
When to engage
Four observable triggers.
- 01A copilot pilot cannot pass security or privacy review.
- 02Model performance is asserted rather than measured.
- 03There is no inventory of models running in the business.
- 04Retrieval quality is unknown and unmonitored.
What we deliver
Modules, artefacts and ownership.
Client inputs, dependencies and the operating owner are agreed before the first sprint, not discovered during it.
- GenAI, RAG and agent engineering
- Evaluation harnesses and benchmarks
- MLOps, deployment and reproducibility
- Model monitoring and drift control
- Human oversight and escalation design
Ways to begin
Fixed scope, stated exclusions.
AI Opportunity Sprint
Prioritised use cases, value and risk assessment, target controls and a 90-day plan
Which AI investments should move now?ML Production Readiness
Model inventory, reproducibility, deployment pattern, monitoring, drift and model-risk controls
What blocks safe production?Proof
Programme intelligence for a national broadband rollout
A programme data platform with an explicit KPI contract, reconciled site status model, governed pipelines and an executive intelligence layer with alerting.
Delivered by our principal while at a national delivery organisation.
Read the full outcomeRisk and assurance
Security, privacy, AI assurance, accessibility, data quality and human oversight are tested as acceptance criteria on this practice — not appended as a closing report.
- Standards
- WCAG 2.2 AA, Essential Eight and ISM mapping where in scope.
- Data residency
- Australian by default; offshore processing named and approved in writing.
- Support boundary
- We do not present autonomous decisioning without a human control point.
- Response standard
- Principal response within one business day, AWST.