Applications, automation & integration
Integration debt is the most expensive debt in an enterprise because it compounds silently. We make the contract explicit before we make the connection.
Launch model
Core integration; partner major ERP
Boundary
Major ERP implementation programmes are partner-led with our assurance.
Accountable principal
Sim Cuthbert
When to engage
Four observable triggers.
- 01Point-to-point integrations outnumber documented interfaces.
- 02Manual handoffs sit between two systems that should talk.
- 03An ERP or CRM decision needs independent advice.
- 04Automation has been built with no observability.
What we deliver
Modules, artefacts and ownership.
Client inputs, dependencies and the operating owner are agreed before the first sprint, not discovered during it.
- ERP and CRM advisory
- API and iPaaS engineering
- Workflow and process automation
- Power Platform governance
- Custom application delivery
Proof
Programme intelligence for a national broadband rollout
A programme data platform with an explicit KPI contract, reconciled site status model, governed pipelines and an executive intelligence layer with alerting.
Delivered by our principal while at a national delivery organisation.
Read the full outcomeRisk and assurance
Security, privacy, AI assurance, accessibility, data quality and human oversight are tested as acceptance criteria on this practice — not appended as a closing report.
- Standards
- WCAG 2.2 AA, Essential Eight and ISM mapping where in scope.
- Data residency
- Australian by default; offshore processing named and approved in writing.
- Support boundary
- Major ERP implementation programmes are partner-led with our assurance.
- Response standard
- Principal response within one business day, AWST.